LEGAL & PRIVACY
Welcome to fenvorantech.com (hereinafter referred to as "this website"). We attach great importance to your personal privacy and information security. This Privacy Policy aims to explain how we collect, use, store, and protect your personal information. By accessing or using the services of this website, you indicate that you have read and agree to the contents of this Privacy Policy.
1. Information Collection
During your use of this website, we may collect the following types of information:
(1) Information You Voluntarily Provide
Including but not limited to:
Name
Contact Number
Email Address
Shipping Address
Payment Information
Customer Service Communication
You may need to provide the above information when registering an account, placing an order, subscribing to emails, or contacting customer service.
(2) Automatically Collected Information
When you visit this website, we may automatically collect some technical information, such as:
IP Address
Browser Type
Device Information
Operating System
Access Time and Browsing History
Cookie Data
This information is used to optimize website functionality, improve user experience, and ensure website security.
2. Information Use
The information we collect may be used for the following purposes:
Processing orders and payments;
Providing logistics and after-sales service;
Responding to customer inquiries;
Improving website functionality and user experience;
Sending order notifications, promotions, or important updates;
Preventing fraud and ensuring transaction security;
Complying with legal and regulatory requirements.
3. Cookie Technology
This website may use cookies or similar technologies to help us identify user preferences, record browsing behavior, and optimize the website experience. You can refuse or delete cookies through your browser settings, but some website functions may not function properly as a result.
4. Information Sharing and Disclosure
We will not sell, rent, or illegally share your personal information with third parties. However, we may share necessary information in the following circumstances:
Sharing with logistics, payment, and technology service partners to complete order services;
Disclosure as required by laws, regulations, or government departments;
Necessary to protect the legitimate rights and interests of this website, users, or the public.
All partners are subject to relevant confidentiality and data protection obligations.
5. Data Storage and Security
We take reasonable technical and management measures to protect your personal information and prevent data loss, leakage, alteration, or unauthorized access. However, please understand that internet transmission is not absolutely secure, and we cannot guarantee absolute security during information transmission.
6. User Rights
You have the right to:
Inquire about or modify your personal information;
Delete your account information;
Unsubscribe from marketing emails;
Contact us for assistance with data processing.
To exercise these rights, please contact us through our website customer service.
7. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy policies and content of these third-party websites, and we recommend that you review their privacy policies yourself when visiting them.
8. Protection of Minors
This website's services are not intended for minors under the age of 18. If we discover that a minor has submitted personal information without the consent of their guardian, we will delete the relevant data as soon as possible.
9. Privacy Policy Updates
We reserve the right to modify this Privacy Policy in accordance with laws and regulations or business needs. The updated policy will take effect immediately upon publication on this website; please check back regularly for the latest updates.
10. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us through the following methods:
Contact Email: joanna@fenvorantech.com